Victoria Flood Response - October 2022

The following resources are to assist in accessing services to respond to and aid in the recovery from the 2022 Flood Crisis in Victoria.

Further assistance is available from our support programs – contact AgBiz Assist on 1300 032 332 to find out how we can assist you.

Community Recovery Hubs

Community Recovery Hub’s are open at the following locations:

Moira Shire Council – Nathalia Community House, 17 Harcourt Street, Nathalia.
Mondays and Wednesdays
9.30am – 12 noon
1.00pm – 3.00pm

Campaspe Shire
Rochester Emergency Relief Centre

Rochester Recreation Reserve, Reserve Street, Rochester

Towong Shire
Upper Murray Community Recovery Hub
Wednesday and Thursday
10.00am – 4.00pm

Towong Shire – Upper Murray Community Recovery Hub
Wednesday and Thursday
10.00am – 4.00pm

Mitchell Shire – Seymour Customer and Library Service Centre
Each Weekday
9.30am to 4.30pm

Echuca Recovery Hub

The Shepparton Hub will be open Monday 21 and Tuesday 22 November 11.00am – 1.00pm.
As of Wednesday 23 November The Community Recovery Hub will close, outreach services will continue to operate.

Assistance is available from a wide range of health and wellbeing, food, material, insurance, legal and multicultural agencies. There are also representatives from State and Commonwealth Government agencies who can provide support with accessing financial assistance. These may vary each day but generally include the following: 

·        Insurance – RACV, Auto & General, Allianz, QBE/Elders, Suncorp,

·        Rural & Small Business Financial Counselling / Agbiz Assist

·        Services Australia

·        State School Relief

·        Salvos

·        Well Wise Women

·        Point of Difference / Fruit Growers Victoria

·        Ethnic Council

·        GV Community Legal Service

·        DFFH

·        DELWP

·        Australia Red Cross

·        Agriculture Victoria

Some centres offer interpreters on-site.



Financial Support for flood affected farmers

Financial support for flood-affected farmers

A support package is available for flood-affected farmers:
Primary Producer Clean-Up Relief Grants: up to $75,000 to cover the cost of recovery and get you up and running again. (This replaces the $10,000 Primary Producer Flood Clean-Up, Relief Grants announced 19th October. Primary Producers who received the $10,000 can apply for the further $65,000 Primary Producer Recovery Grant.

Rural Landholder Grants: Up to $25,000 to cover the costs of disaster impacts for small-scale producers.
Primary Producer Concessional Loans: Up to $250,000 to restore or replace damaged equipment and infrastructure, or to cover the short-term business expenses.
Primary Producer Transport Subsidies: Up to $15,000 to support the transport of emergency fodder or stock drinking water, and the movement of livestock.


Victorian Emergency Relief Assistance Payment

Victorian Emergency Relief Assistance Payment – The personal hardship assistance program Emergency relief assistance payments are available after a natural disaster-related emergency, to assist individuals and communities that are experiencing, or are likely to experience, hardship in meeting their relief needs as a result of an emergency. 

Animal Health Hotline

Agriculture Victoria – Animal Health Hotline: 1800 226 226

Farmers who have been impacted by floods and require assistance
or have urgent animal welfare needs


Assistance for Mental Wellbeing

Assistance for Mental Wellbeing

24 Hour Crisis Support
Lifeline 13 11 14
Beyond Blue 1300 22 4636
Translation / Interpretation ServicesPhone: 13 14 50